Booking policies

Policies & Cancellations

Please read these policies before booking. By completing your reservation you acknowledge and agree to all terms below.

Payment

  • Full payment is required when booking.

Cancellations

  • Cancellations received 30 or more days before the trip receive a full refund.
  • Cancellations received 14–29 days before the trip receive a 50% refund.
  • Cancellations received fewer than 14 days before the trip are nonrefundable and cannot be rescheduled.

Rescheduling

  • One reschedule is permitted with at least 14 days' notice. The new trip must occur within 12 months.
  • Once rescheduled, the booking becomes nonrefundable and cannot be rescheduled again.

No-Shows & Partial Groups

  • No-shows receive no refund.
  • No refund or price adjustment is provided when a booked angler cancels within 72 hours or chooses not to participate.

Full-Day Trip Lunches & Food Allergies

  • Full-day trips include lunch unless otherwise stated.
  • Dietary restrictions and food allergies must be disclosed at least 72 hours before the scheduled trip.
  • While reasonable accommodations will be attempted, Frenchie Fly Fishing cannot guarantee an allergen-free meal or environment.
  • Guests with severe or life-threatening food allergies should bring their own lunch and carry any prescribed emergency medication.

Extenuating Circumstances

  • Travel problems, illness, and personal scheduling conflicts are treated as customer cancellations.
  • If Frenchie Fly Fishing cancels because of unsafe conditions or unavailable access and cannot provide a suitable alternative, customers may choose a full refund or reschedule.

Guest Conduct & Prohibited Items

  • Pets are not permitted on any guided trip.
  • Alcohol and drugs are not permitted before or during any trip.
  • Firearms and weapons are not permitted.
  • Destructive or unsafe behavior is not permitted at any time.
  • Harassment or aggressive conduct toward the guide or other guests will not be tolerated.
  • Arriving under the influence of alcohol or drugs is not permitted.
  • Frenchie Fly Fishing reserves the right to terminate any trip without refund if these policies are violated, in accordance with our cancellation policy and liability waiver.

Pre-Trip Requirements

  • A signed digital liability waiver is required from every participant and must be completed at least 48 hours before your scheduled trip.
  • A copy of your valid Arizona fishing license must be submitted at least 48 hours before your scheduled trip. Licenses can be purchased at license.azgfd.com.
  • Failure to complete either requirement by the 48-hour deadline may result in the trip being forfeited without a refund.

How to Cancel or Reschedule

  • Cancellation and rescheduling requests must be submitted by email or text and become effective when received.
  • By completing your booking, you acknowledge and agree to this policy.

Ready to book your trip?

Questions about our policies? Reach out before you book — we're happy to help.